Learning Outcomes

The Sales Process - Part 1

The Sales Process - Part 2

Lesson Summary

Practice German Vocabulary - The Sales Process - Part 1 & 2

In this module you will be introduced to elementary steps of the sales process using the German language. Useful language examples and concepts are explored, touching areas such as sales strategy and the interest a seller has in knowing what a customer may like or not. Go get ready to explore German language at work!

Ordering Online - Part 1

Ordering Online - Part 2

Practice German Vocabulary - Ordering Online 1 & 2

This module presents and discusses steps involved in placing an order online. You will explore and practice phrases and vocabulary used in common online ordering situations. Find out and describe in German what happens when an order is placed, cancelled or gets lost. Two videos will present essential sentences and help you memorise those. You will also find an exercise to be completed after. Go get ready to brush up your German for work!

All About the Product

Practice German Vocabulary - All About the Product

You will be introduced to the product description page and learn about product availability and specifications in the German language. What makes a product a product and what product groups are there? Explore the steps involved when contacting a customer service advisor. The video will present essential sentences and help you to memorise those. Let’s continue learning German for work purposes with Julia on Alison.com!

All About Delivery - Part 1

All About Delivery - Part 2

Practice German Vocabulary - All About Delivery 1 & 2

Explore delivery options and delivery setups in German language. Learn about issues that can occur with the delivery and how they are solved. Continue to expand your vocabulary knowledge and use of German language in sales situations. Two videos will present essential sentences and will help you to memorise those. You will also find an exercise to be completed after.

Course assessment

Learn how to provide customer service and sales assistance in German in this free online language course.

German for Customer Service and Sales Positions

This free online course teaches you how to use German in the context of customer service and sales. We focus on vocabulary for use in real-life customer interactions to provide ecommerce customer service. By following the video lessons, you will master everything to do with sales in the German language - from product descriptions and online orders to customer delivery and the returns process.

Want to brush up on your German language skills and use them in the workplace? This free online course helps you to improve your speaking and comprehension skills in the fields of customer service and ecommerce sales. This course is perfect for those with a basic knowledge of German and presents easy-to-learn vocabulary and simple sentences at an intermediate level. Acquire new phrases and practice pronunciation for use in professional sales settings with this video-led course that gives insight into each stage of the sales process and offers a chance to take lessons in any order.
This course suits anyone beginning a sales assistant position that requires German and can help those who have transitioned to ecommerce. The course discusses four essential themes: the sales process, ordering online, the product and the delivery. What are the main steps of a sale? How do you tell a customer that their refund has been processed? Learn the answer to these questions and more in the German language. Watch the easy-to-follow videos accompanied by additional text and audio pronunciation guides to improve your skills.
We cover specialised vocabulary for the field of customer service and so this course benefits customer service advisors beginning a new job, sales assistants adapting to an ecommerce environment or even those wishing to improve their German as customers. Sign up today to improve your professional skills and become more comfortable with this rich, global language.

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Understanding Apraxia

Principles and Treatment

Handling Apraxia and Dysarthria

In this module, you will learn about childhood apraxia of speech, its characteristics, and the principles of motor learning. We discuss the treatment, including the planning and organising the education of a child with CAS and associated language disorders. We identify the symptoms, causes and ways of treating dysarthria.

Dysarthria and Apraxia: Overview, Assessment, and Treatment - Course Assessment

This free online psychology course explains how to diagnose and treat the speech disorders dysarthria and apraxia.

Dysarthria and Apraxia: Overview, Assessment and Treatment

The motor speech disorder known as ‘childhood apraxia of speech’ (CAS) can afflict children as they learn to speak. This psychology course takes you through the causes, characteristics and symptoms of apraxia to show you how to assess and diagnose the disorder. We compare CAS to speech delay and discuss the role of speech therapy. We then move on to dysarthria, a slurring of speech caused by brain or nerve damage that affects the vocal muscles.

Signs for Numbers 0 - 10 and Words with A

Signs for Words Starting With B and C

Words Beginning with Letters C, D, and E

Group 1 - 3 Review

In this module, we will introduce the different types of signs and numbers that form a part of the American sign language. Signs for the counting series' first ten numbers will be examined. We will also look at different words starting from the letter A to the letter E, along with a set of practice tests for the learner to check their progress.

Words Beginning with Letters F and G

Signs for Words Starting With H

Signs for Words Starting With H, I, and L

Group 4 - 6 Review

In this module, we will explore the signs for words beginning with the letters F to L. These signs include common words that can improve everyday communication and help the learner convey their message more clearly. The module also includes a practice test and a review of all the signs covered.

Signs for Words Starting With M and N

Signs for Words Starting With N and O

Signs for Words Starting With P. R, and S

Group 7 - 9 Review

In this module, we will take the learner's knowledge further by exploring the signs for words that start from the letter M up until the letter Y. The words that will be taught are part of the everyday vocabulary. A series of final tests will also be provided for learners to test their progress.

Signs for Words Starting With S and T

Signs for Words Starting With T, U, and W

Signs for Words Starting With W and Y

Group 10 - 12 Review

Test Format and Practice Questions

Test Format and Understanding

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Diploma in Basics of American Sign Language - Course assessment

Master the basic features and common gestures of American Sign Language with this free online communications course.

Diploma in Basics of American Sign Language

In this course on sign language basics, we develop a concrete understanding of the building blocks of American Sign Language (ASL). If you are new to ASL, this course will provide you with the essential features and gestures crucial for meaningful conversations via sign language. We will cover finger signals for numbers and more than a hundred words that will lay the foundation for your learning journey. So enroll now and get signing!

Overview of Freelance Translation

Finding Clients and Managing Work

Ethics of Freelance Translators

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Working as a Freelance Translator - Course Assessment

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Working as a Freelance Translator

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Vocabulary: Prefixes and Suffixes

Grammar 1: Indirect Speech

Grammar 2: Reporting Verbs

Prefixes and Suffixes with Reporting Verbs - Student Practice

This module focuses on teaching common English prefixes and suffixes to a wide range of root words. It will also cover the different tenses and reporting verbs used in indirect speech.

Learn English: Prefixes and Suffixes with Reporting Verbs - Course Assessment

This free online English course covers prefixes and suffixes and explains how to use indirect speech.

Learn English: Prefixes and Suffixes with Reporting Verbs

This English course teaches you how to add common English prefixes and suffixes to a wide range of root words to form new ones. We then discuss the grammatical rules surrounding indirect speech. We show you how to use various forms of reporting verbs in the present and past tenses to ask questions. This course suits those with a basic grasp of English who want to improve their language skills and confidence in this global tongue.

Countable and Uncountable Nouns

Quantifiers

Modal Verbs: Asking for things

Language: cooking a recipe

Elementary Level English - Talk about Food and Drink: Course Summary

Four lesson topics using audio by native speakers to help improve your listening and speaking skills, interactive slides with images, practical tasks to help consolidate your knowledge and test questions to reinforce what you learn. Complete the end of course assessment so you can prove to teachers and potential employers that you are competent at this level of English. For full details on what's covered in each topic, see the individual topic descriptions.

Course Assessment - Elementary Level English: Talk about Food & Drink

Gain confidence in English and learn how to discuss food and drink in this free online English speaking course.

English Language - Talk about Food and Drink (Elementary level)

This English grammar and vocabulary course teaches you how to talk about food and drink. We go over singular and plural nouns and study the difference between countable and uncountable nouns. We explain how to form positive and negative questions, form plural nouns by adding 's' or 'es' and form sentences related to food. We also show you how to answer questions using the verb 'to be' and more, so sign up to polish your English speaking skills.

Introduction

Pronunciation and Teaching Methodologies

Receptive and Productive Skills

In this module, you will be introduced to the basics of TEFL, you will learn the language teaching methodologies, how to teach receptive reading skills, and also how to teach receptive skill writing skills and receptive listening skills.

Teaching Methods and Planning

Distance Teaching and Classroom Management

Teaching Strategies and Employment Opportunities

In this module, you will learn the teaching methods of TEFL, and how to manage the classroom, and plan and create materials for learning. Learn the use of technology in grammar and vocabulary and also employment opportunities in TEFL.

Teaching English as a Foreign Language (TEFL) - Course Assessment

Learn how to teach English as a second language in this free online TEFL training course and climb up the TEFL ladder.

Teaching English as a Foreign Language (TEFL)

Teaching English as a foreign language (TEFL) is one of the world's fastest-growing educational fields. With over 100 000 open TEFL positions around the world, not including online learning, this field offers excellent employment opportunities for teaching English. This course is designed to train you to meet the standards required of a successful TEFL teacher. Sign up to turn your English skills into exciting work and travel opportunities.

Introduction to TEFL

Understanding Learners

Comprehensive Teaching Methodologies

This module discusses various instructional methods and approaches to teaching English to individuals whose first language is not English. You'll learn about the crucial qualifications English language educators must have to enhance their employability, meet international standards and effectively teach the language to different learners worldwide.

Core Language Skills Development

Special Needs Education in TEFL

Effective Lesson Planning

This module teaches to structure lesson plans following the TEFL methodologies that help non-native speakers build their vocabulary, reading-writing skills, and accurate pronunciation of the English language. You'll explore study adaptations for special needs and cross-cultural communication in TEFL, enhancing learners' engagement and retention.

Classroom Management Strategies

Professional Development and Career Opportunities

Future Trends in TEFL

This module introduces you to classroom management strategies for fostering a conducive learning environment and maximising student success. You'll explore various sustainable educational tools used in TEFL to meet diverse educational objectives and accommodate various learner styles. Additionally, you'll discover the benefits of teaching aboard.

Teaching English as a Foreign Language (TEFL) Essentials - Assessment

Familiarise yourself with the fundamentals of TEFL and boost your English teaching skills with this free online course.

Teaching English as a Foreign Language (TEFL) Essentials

Are you interested in transforming lives through language? Enrol in our free online TEFL Essentials course to master foundational teaching skills, understand diverse learning environments, and leverage modern methodologies. Start your journey to becoming a skilled, culturally competent English teacher today! This course was reviewed and approved by qualified subject matter expert Emily Melville, an ESL Teacher and Writer.